Kancolle Wiki

Tutorial: How to Register

1,089pages on
this wiki
Tutorial Portal
Registration  · Proxy Connection  · Troubleshooting  · Basic Gameplay  · FAQ  · Glossary  · Leveling
For issues with registering/playing be sure to read, see Tutorial:_Troubleshooting.

Unlimited open registration(s) into KanColle currently suspended.

Twitter logo blue @KanColle_STAFF Registration related tweets


(Hashirajima server has reached its maximum again, registration entries closed)



Rough translation:
To new admiral registrations:
Out of all the servers receiving the most (admiral) registrations on, currently new registrations are closed. We are planning to reopen (for new registrations) towards the middle of February. We apologise for this and for this short period of time we ask for your patience during this time.

【「艦これ」新規着任希望の皆さんへ】 「艦これ」最大規模サーバ群【柱島泊地サーバ】の着任登録枠が上限に達し、現在新規着任開放を停止しています。今月中旬以降の再開放予定でしたが、若干遅れる見込みです。申し訳ありません、今少しの間、お待ち頂けますようお願い申し上げます。

Despite Kancolle is now under unlimited open registration, occasionally the game server would be full and stop accepting new player. Usually that would be fixed within same week whenever such a event occur. Read the game's official twitter for further details which they usually would post update about registration info there.

Occasional system maintenance of the game will also stop players from registering new account.


Future Admirals must create an account on DMM. An English DMM account is fine, then you will need a VPN/Proxy in order to access DMM Japanese website. (Region Cookie method does not work for account creation). According to DMM's terms of service only those who are aged 18 or above can use their service, and those aged below 20 require parental guidance. Check out the Proxy Connection guide for more info on how to do this. Please read the FAQ section down below before asking any questions.

In recent attempts of acquiring an account from DMM, it says that there is a problem every time someone tries to verify their e-mail. To solve this, first click the e-mail link to verify your account, then when the page has opened saying there is an error, copy the url of the error page and paste it to a new tab and then hit enter. It should say that the verification is complete. It seems the site has a bug.

You should register in Japanese DMM website. English DMM only provides limited services and may redirect you to third party website.

If you get redirected to a page describing that you should register and play at [1] [2] [3] you need to change the language setting on DMM website to Japanese.

Registration ProcessEdit

  • You have won a place, click on a server which has a green/blue bar.
  • Servers are full, you missed the lottery. Please try again tomorrow.
  • A network error has occurred.
  • Game/site is on maintenance.
  • An error has occurred.

Navigate to the game website at the specified time to enter into the server selection screen.

Here are tips from the staffs to ensure you have a successful registration:

  • Before connecting to the site, clear your browser cache.
  • Set your PC timezone to JST (UTC+09:00, 5 minutes time deviation is ok). (This step is very important, even when there are no lottery!)
  • Set your browser cache to at least 1024MB (not mandatory, but recommended).
How to enlarge cache size
  • Microsoft Windows Chrome:
  • Create another shortcut to Chrome (go to the program folder) and append its "Target" path (right click > Properties) with this at the end:

chrome.exe --disk-cache-size=1073741824

  • Apple Macintosh Chrome:
  • Create a .command file with the following command (Replace /Applications/Google\\ Chrome with your app location):


/Applications/Google\\ Chrome --disk-cache-size=1073741824 &

Remember to close your Chrome (Mac Users must make sure it has Quit) before restarting once you have changed your disk cache size.

How to check cache size
  • To verify the current disk cache size of your Chrome, go to this address:
    • chrome://net-internals/#httpCache
    • Look for Max size. It should now be 1073741824.
  • Once you reach the cat waiting screen (refer to the first image of the slideshow below), refresh the page every 5~10 minutes.
    • 5分 (5 minutes); 10分 (10 minutes).
    • In the recent tweets from the staff, you can also refresh at 3~5 minute intervals. So please check the advised interval on their official twitter.


Help! I am getting errors!

  • Read here for any unspecific error that are not listed below.

Help! I'm getting a B-001 error when attempting to register!

  • First off make sure that you have tried inserting region cookie
  • If that fails, try using VPN/proxy method.
  • Try using a different VPN
  • Clear your cache
  • This can also be fixed by visiting the English website without VPN, logging in there and then turning on your VPN to visit the Japanese website.

This page is not available in your area.

  • Connect to VPN first before opening KanColle.
  • Refresh the page. (It's just a false error from DMM)

When I connected to the game all the servers were full, what do I do?

  • You may check later and read the official tweets for more information.

NOTE: If you receive the screen with the servers list and they appear full you may still have gotten a place click on all the servers to make sure. Only servers showing "満" are actually full.


Commenting Reminders for NEW Threads

Before posting your question make sure to read this page: Tutorial:_Troubleshooting as your questions would most likely have been covered already. Please do not post a new thread if your issue(s) without first consulting the aforementioned page.

Around Wikia's network

Random Wiki